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GOLDSTREAM
FAQS
Lets help you get started. These are the questions most people want the answers to:
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What is a Forward Gold ContractA Forward Gold Contract is an agreement between the customer and the gold producer, where a written contract holds the Company to provide the Customer with an agreed number of Troy ounces of 99.99% pure gold bullion at an agreed discount to the London Bullion Market Association (LBMA) Fix price and to deliver that gold, free of additional charges in 36 months of the contract date.
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What are the investor benefits of buying gold through a Forward gold contractHowever, the drawback to buying physical gold purely for short term investment purposes has always been the associated costs which can add up to up to a considerable percentage of the value of your investment when all fees are taken into consideration. The answer to this conundrum for many savvy investors, has been to purchase a Forward Gold Contract. Our 3 year forward purchase agreement allows you to purchase gold at a discount with no dealer fees or commissions in addition to having zero insurance or storage fees while benefiting by the potential increase in value of gold upon delivery. Purchase Gold Bullion at a 15% Discount to LBMA No Storage Fees Investment Grade Gold Bullion – 99.99% Pure Gold No Insurance Fees No Additional Dealer Fees or Commissions No Hidden Costs
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How do I buy Gold through a forward Gold Contractcontact our customer service team to set up an account and place an order. Our customer service team is available by calling 1 877-847-9996 from 8:30 a.m. to 10:00 p.m. ET, Monday to Thursday, and from 8:30 a.m. to 5:00 p.m. ET on Friday. Once your price is locked in, send Kitco your payment. Once payment has cleared, your ounces will be transferred to your account . Your holdings are trackable via the distributed ledger, which you have access to 24/7.
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What is Gold BullionThe term ‘bullion’ applies to both bars and coins. Bars, or ingots, have to be 99.5% pure gold in the EU. They include the ‘good delivery’ bars used in the wholesale bullion market that can weigh up to 12.5kg. Bullion coins have to be at least 90% gold by law, though some have a fineness as high as .9999 gold, including some examples of the UK’s own Britannia gold coin. Gold bullion coins of this purity are exempt from VAT. Bullion coins can be made of gold, silver, platinum and palladium, but gold and silver suit most people well enough.
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Is there a maximum or minimum Gold forward contract purchase level ?5 ounces is the minimum gold purchase level. There is no maximum amount you can buy or hold, however certain collateral criteria must be met when purchasing in amounts over $50,000 USD/CAD.
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Will I be informed when my order will be delivered?Yes. You will be notified in advance of your delivery date with a tracking number, which will provide an estimated day of delivery.
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Do your gold bars come with an assay certificateAll of our gold bullion bars are 24 carat and therefore 99.99% pure gold. Bars typically have specifications stamped on them to show the manufacturer, purity of gold, weight, and serial number. All of our brand-new bars come direct from reputable and globally recognised refiners. Umicore, Metalor, Argor-Heraeus SA, and PAMP are our main suppliers aside The Royal Mint.
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How Do I Get Started?Our purchasing process is simple to take the stress away from gold purchasing. Start now by submitting your details here and our experts will be in touch to discuss the buying process and any questions you may have.
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How much is deliveryAll our prices include FREE delivery. We use fully insured next-day delivery for all orders over £400.00. Orders smaller than £400.00 may take longer to arrive. If cleared funds are received by 2pm, most orders are dispatched the same day, subject to any security checks required. Please note orders below £250 may take up to 3-4 working days.
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Will I be informed of when i can expect deliveryYes. You will be notified in advance of your delivery date and provided with a tracking number, which will provide an estimated day of delivery.
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What happen if I'm not home to take deliveryA card will be left by the courier so that you can rearrange delivery for another day or collect from your local sorting office/depot taking ID with you. Your parcel will remain fully insured up until it is delivered.
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Can I pay online with debit or credit cardWe do not accept online payments. Alternatively, many customers find the easiest way to pay us is by bank transfer, either in branch or using online banking, but we also accept personal cheques. Cheques require 7 working days to clear prior to dispatch. We do not accept cash payments.
CONTACT US
GET IN TOUCH
We understand that buying gold or investing isn’t to be taken lightly. That’s why our team are on hand to answer any questions you may have.
Complete the form below and our specialist will be in touch. Alternatively, you can call us on +44(0)203 808 0602 for a friendly conversation.
33 Cavendish Square
London W1G 0PW
Opening Hours
Monday to Friday: 9 am – 7 pm
Saturday and Sunday: Closed
+44(0)208 6094610
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